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Live Chat

Our virtual assistant can help you whenever you need it. If you require further assistance, you may be transferred to an agent during the following hours:
Monday to Friday: 9:00 a.m. to 3:00 p.m. (CET/CEST)

 

WhatsApp

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Our virtual assistant can help you whenever you need it. If you require further assistance, you may be transferred to an agent during the following hours:
Monday to Friday: 9:00 a.m. to 3:00 p.m. (CET/CEST)

 

Email

posventa@tramasmas.com

Phone

+34 854 62 26 45

Monday to Friday: 9:00 a.m. to 3:00 p.m. (CET/CEST)

 

To help us respond more efficiently, please keep your enquiry to one contact channel and avoid using multiple channels for the same request. We guarantee that you will receive a response as soon as possible.

Shipping & returns

SPAIN

Home delivery: 3–7 working days to mainland Spain, 4–10 working days to the Balearic Islands and 10–15 working days to the Canary Islands (we do not deliver to Ceuta and Melilla).

Collection point delivery: 3–7 working days in mainland Spain (we do not deliver to the Balearic Islands, the Canary Islands, Ceuta or Melilla).

In-store collection: 7–10 days (mainland Spain only)

PORTUGAL

Home delivery: 3–7 working days

Collection point delivery: 3–7 working days

In-store collection: 7–10 days

ITALY

Home delivery: 4–7 working days

Collection point delivery: 4–7 working days

In-store collection: 4–7 days (Rome Marconi only)

INTERNATIONAL

Home delivery: 10–15 business days

Delivery to pick-up point: 10–15 business days

*Shipping costs will be calculated and shown at checkout. Delivery times may vary depending on location and time of year.

 

For further information, please see the Terms and Conditions of Purchase

Product information